I scheduled a consultation and then was introduced to David Beckett who displayed a good working knowledge of both the MED & city of Boulder security requirements for our facilities. Upon hiring them to upgrade our security equipment and take us to 100% MED compliance, they have done nothing short a perfect job. There are so few contractor/service companies that have responded to our needs and requests as simply, professionally, and completely as Security Grade did. David Beckett takes his work seriously and does not consider a job complete until it is in fact complete, and he holds himself responsible and on track, as opposed to me having to nag and follow up a million times which is most of what I experience. At the end of the day what makes the difference is – it was as if they care as much about the project as I do which was a huge relief and peace of mind. There is nothing I was not impressed with. Even the way they worked around our staff and interacted with them and me, the way they deliver quotes/invoices/information on time and as discussed.